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Meet These 4 Human Needs to Engage Employees

by | Sep 24, 2026

We originally published this post in 2015. It’s now updated with fresh insights, as part of our “Golden Anniversary” collection, to help you meet the current moment as we celebrate Doug’s 50th year in leadership.

One of the most iconic and effective pieces of leadership advice from our founder Doug Conant is that “to win in the marketplace, you must first win in the workplace.” At its core, leadership is all about the people. Your employees—the team with whom you work directly and the people your leadership influences indirectly—must be a top priority. The latest research from Gallup shows that highly engaged employees achieve 23% higher profitability for the enterprise, 14-18% higher productivity, 22% higher participation, and 70% higher well-being.

Because the craft of leadership is the art and science of influencing others, one of your main goals as a leader is to figure out how to do that in highly engaging ways. Then, and only then, can you and your people perform at the level you envision. The first step is on you, and it involves some reflection—because if you ever hope to become the type of leader who leaves a legacy, you’ll need to learn the skill of digging deep to reach high. Consider this: if you want people to meet the needs of the enterprise, you must first meet their needs.  What do employees need, at a fundamental level, to be “all in” at work? The following powerful but simple framework was first shared with Doug by Stephen Covey, and it still holds up to scrutiny. Here are four essential human needs leaders must meet to engage and retain top talent.

LIVING

Employees must be compensated fairly in order to become or remain productive contributors. Just as you have many internal and external stakeholders to keep happy as leaders, so do your employees. They have families, communities, and responsibilities vying for their attention and support. If they’re unable to earn a living that allows them to meet the needs of their own stakeholders, they’re unlikely to be fully engaged in their work.

However, money can’t compensate for a bad work environment. Employees also need satisfactory conditions in the workplace. Many people spend just as much time (or more) at work as they do at home, so their work environment must reflect the high-quality output you hope to elicit from them. Everything must be clean, tended to, and functioning optimally to facilitate full engagement. If the environment in which the work is done is not cared for, it’s understandable that employees would feel that the organization isn’t worth taking care of. Provide adequate conditions for your people to do their best work. This applies in equal measure to people who work remotely too. Ensure they have all the required technology tools to perform at their best.

People hunger to be recognized for their work.

LOVING

Employees hunger to be recognized for their work and to know that they’re valued as an essential contributor to the organization. If you want people to love what they do—or at least be engaged enough to do their best work—it’s incumbent upon you to tangibly communicate to people that they’re deeply valued.

At every step along your leadership journey, it’s helpful to ask yourself if you’re doing enough to help employees feel appreciated on their journey. Are you thanking them for jobs well done, leading by listening, making yourself available, and offering help when necessary? Are you being both tough-minded on standards and kind-hearted with people? These are all effective practices for celebrating and valuing the people who make your organization run smoothly. The alternative is them feeling overlooked, overworked, and just plain over it, which is poisonous to building an engaged workforce. To really grow performance, learn how to build mutual respect in the workplace so you can show people that their contributions are “loved” by the enterprise.

LEARNING

If you want to help your organization grow and prosper, you must create a culture where the individuals within your organization can also learn, grow, and prosper. Without consistently adapting and changing, organizations will struggle to compete in a fiercely complex marketplace. The same is true of people. Without opportunities to learn and grow, their lives may become stagnant and less fulfilling—in turn making them less engaged in their work. Make sure you’re learning and adapting your own behavior as a leader. And then enable your employees to follow suit by providing them with their own learning opportunities (like this leadership course for executive assistants, or this LinkedIn Learning class for professionals at any age or career stage). You must reinforce the message that learning is crucial by visibly celebrating people when they make an earnest effort to stretch, improve, and grow.

Employees are motivated by much more than their paycheck.

LEAVING A LEGACY

These days, employees are motivated by much more than a paycheck. People don’t just want to punch a clock. They want to feel that their work is meaningful.  They want to know that they’re making a difference that extends beyond the limited world of their workplace. And they want to have time for the things that truly light them up. For many, work consumes more of their hours and energy than time spent with family, friends, or community. To maintain their energy and focus in an enduring way (not just for work, but also for life in general), they need a strong sense of purpose. It’s your job as a leader to find your own purpose so you can help others connect with theirs—to build a foundation so rock-solid that it’s the perfect jumping off point to reach the people you were meant to lead. When you learn how to lead with purpose, you’re better able to connect the work of the enterprise to a vision that transcends the day-to-day duties of your role.

Help people answer these questions: Why are we all here together? What is the mission that drives our work? How will our actions, as an organization, leave an imprint on our community, our culture, our world? You should collaboratively craft and communicate a compelling sense of purpose to the people around you. Then, continually help each employee see how their specific efforts will help leave a lasting legacy.

No matter how high your expectations, it’s simply unrealistic to expect extraordinary effort and performance without creating an environment in which people feel extraordinarily valued. Let this be your sign to aim higher by meeting your employees’ 4 essential human needs: Compensate them fairly in a quality work environment, celebrate their efforts and show that you love their contributions, empower them to learn and grow, and connect their work to a legacy of contribution that’s unique and inspiring.

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Want to work with us? Drop us a line, request information about speaking engagements, or schedule a time to chat with Emma Anthony, our Director of Leadership Programs.

Ready to learn and apply more life and leadership lessons? Start with these resources:

  1. LinkedIn Learning Course: Finding Your Leadership Purpose with Doug Conant
  2. LinkedIn Learning Course: Finding Your Leadership Vocabulary with Doug Conant
  3. STEPS: A Leadership Course for Administrative Professionals 
  4. The ConantLeadership Video Library featuring conversations with top leadership luminaries like Indra Nooyi, Bill George, Brené Brown, Amy Edmondson, and many more
  5. The ConantLeadership blog: Find hundreds of resources on ‘Leadership That Works’
  6. The Leadership That Works Newsletter: A Monthly Roundup of the Best Leadership Resources from Around the Web
  7. Get the first chapter of The Blueprint: 6 Practical Steps to Lift Your Leadership To New Heights FREE

About the Authors

Amy FedermanAmy Federman is Editor in Chief and Director of Content at ConantLeadership and co-author with Doug Conant of The Blueprint: 6 Practical Steps to Lift Your Leadership to New Heights

Vanessa BradfordVanessa Bradford is a featured contributor to ConantLeadership and is a freelance content writer and copywriter.

 

 

“Doug Conant is remarkable—and so is this work.“
– Stephen M. R. Covey
Author of The Speed of Trust

The Blueprint

The Blueprint

6 Practical Steps to Lift Your Leadership to New Heights

By Douglas Conant with Amy Federman

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