There is a reason this book has sold over one million copies worldwide. It makes the leadership challenge of today and tomorrow “Everyone’s Business.” Kouzes and Posner have developed a most complete perspective on the challenge of leadership that has stood up under scrutiny for the last decade largely because they have made a complex subject approachable in an every day, every person way. It is anchored in great thinking and well-crafted research. The twelve page preface is a wonderful guide for approaching the four hundred page book itself.

I have come to know Jim Kouzes over the past several years and I can assure you that his work comes from both this head and his heart. It will not disappoint.

– D. R. Conant