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Humble Inquiry

By Edgar Schein
144 Pages

his book is built around the notion that if you want to effectively influence people, the best way to connect with them is through humility and curiosity. Schein offers a Socratic approach to building relationships in a way that can tangibly influence direction. Some of the ideas here are notably aligned with Jim Collins’ notion of “Level 5 Leadership” in that the differentiating characteristic of the leaders that Schein profiles is their humility and fierce resolve to learn and do better. When leaders are humble and curious, their thirst to understand shines through all their interactions and they become much more approachable to stakeholders. Similarly, Schein argues that when leaders genuinely display their desire to be helpful — and to see other people’s point of view — they are much more effective. A provocative and worthy book.

– D. R. Conant

What People Are Saying

Fred Hassan

Doug stands out as a high performance CEO who is also a people builder. He demonstrates that one can get outstanding results while also being a good human being
Fred Hassan

Partner, Warburg Pincus; Former Chairman & CEO, Schering Plough Corp & Pharmacia

Tony Earley

Doug, your presentation was a big hit! You weren't just a consultant telling us what we should be doing. You had been in our chairs and saw first-hand what worked and what didn't work.
Tony Earley

Chairman & CEO, Pacific Gas & Electric

Stephen M.R. Covey

Touchpoints is a remarkable book that will forever change how we view the work of leadership
Stephen M.R. Covey

Author of The New York Times and #1 Wall Street Journal bestselling book, The Speed of Trust

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