Humble Inquiry

The Gentle Art of Asking Instead of Telling
By Edgar Schein
144 Pages

Buy the Book

his book is built around the notion that if you want to effectively influence people, the best way to connect with them is through humility and curiosity. Schein offers a Socratic approach to building relationships in a way that can tangibly influence direction. Some of the ideas here are notably aligned with Jim Collins’ notion of “Level 5 Leadership” in that the differentiating characteristic of the leaders that Schein profiles is their humility and fierce resolve to learn and do better. When leaders are humble and curious, their thirst to understand shines through all their interactions and they become much more approachable to stakeholders. Similarly, Schein argues that when leaders genuinely display their desire to be helpful — and to see other people’s point of view — they are much more effective. A provocative and worthy book.

– D. R. Conant

What People Are Saying

Doug's leadership lessons around what it takes to achieve the best by building, training, and leading highly effective teams are very applicable to our work at Wells Fargo. Your keynote inspired us! ”
Avid Modjtabai
Senior Executive Vice President, Consumer Lending, Wells Fargo
Doug Conant is a rare combination — someone who thinks like a leader and leads like a thinker. When he talks, not only does the C-suite listen, but they also take notes.”
Dan Pink
Author, To Sell Is Human; Author, Drive
Doug Conant is truly one of the great leaders in American business. He understands the requirements of business as well as the motivations of people.”
Daryl Brewster
CEO, CECP; Former Krispy Kreme Doughnuts, Inc.

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